UX Consulting is a user experience research and design firm. We conduct ethnography research, UX audits and usability studies as part of our experience design process. Our goal is to provide expertise and support to organisations with good human ethics and sustainable business practices to create meaningful, valuable products and services.
English (for Singapore and Malaysia market) and Chinese (for Taipei and China market).
Complex user profiles - e.g. specific ethnicity race (Indian parents) + specific purpose (seeking for universities comparing Singapore, United Kingdom, Australia; High disposable income for specific investment purposes (more than $10 mil and strong interest in properties or stock investment).
2 to 3 weeks lead time for recruitment is highly recommended to ensure higher quality of participants and recruitment cost is more manageable.
People who do not want to walk up the escalator stand on the left side.
Queue in an orderly manner when waiting to board on MRT metros.
Don’t sit on seats with packet tissues / umbrella / staff pass lanyard in hawker centres as it is being ‘reserved’ by patrons.
People here love to complain about trivial things - be it directly or indirectly. Ignore these complains. Locals have the habit of speaking multiple languages (e.g. English, Chinese or dialects) within a single sentence that may be difficult to understand as foreigners. Ask for explanation.
Spend 1-2 days in advance to climatice to Singapore’s hot and humid weather. Spend some time with local friends or researchers to understand the nuances where participants do use different languages within a single sentence.
% Mobile Internet Penetration:147.3%
Share of e-commerce sales of total retail sales:5.3% in 2017 (projected to grow to 10.3% by 2022)
Cities:Singapore, Malaysia, Thailand (through local partners), Indonesia (through local partners), Taiwan, Japan (through local partners) and China (by either our Taipei team or local China partners).
National Design Centre
111 Middle Road, #03-15
DigiBlock Taipei Building A
D304, No. 287-2, Sec. 3
Chengde Rd., Datong Dist.
Taipei City 10367, Taiwan