Xperienz is Portugal’s oldest UX Consultancy and we’ve been conducting user research projects for close to two decades. We are have our own research facilities, conveniently located in the Lisbon’s business district. We provide testing on a variety of systems and devices and offer multiple research services.
Portuguese and in some instances English.
It is convenient to avoid testing on Monday mornings, Friday afternoons and vacation seasons (August and Christmas).
Do not set fieldwork or test sessions without checking bank holidays because some are only celebrated regionally, which might affect the recruitment.
If recruiting people from a database, make sure there are extra participants as there might be dropouts.
If the Think Aloud methodology is applied participants should be reminded to share their thoughts.
Give 30 minutes intervals between 2 participants during testing.
Portuguese people can be a bit shy, so make sure to tell them how important it is to give their honest opinion, even if it is a negative one.
Also make sure to emphasize it is not their abilities that are being tested, but the product or website.
% Mobile Internet Penetration:61,54%
Share of e-commerce sales of total retail sales:8,6%
Cities:Any city in Portugal.
Address:Rua do Polo Norte, nº14 2.1
1990-266 Lisboa, Portugal
Phone:(+351) 211 310 999
Mobile:(+351) 914 950 126