Americas Members
USA
gotomedia is a lifestyle design and research firm. We combine strategy, branding, usability testing and contextual research to create people-friendly experiences for web, mobile, and product interfaces that integrate with the way people really live. Our user experience professionals utilize the best research methods to achieve client goals and understand the emotions, needs, and behaviors of the audience. We excel at utilizing mixed methods of research including one-on-one usability testing, remote testing, mobile and tablet testing, and contextual field testing to understand people's motivations, needs and desires.
gotomedia
San Francisco: 2169 Folsom Street, San Francisco, CA 94110, USA
Boston: 510 Turnpike Street Suite 102, North Andover, MA 01845, USA
+1 415 864 7007 research(at)gotomedia.com gotomedia.com
Mexico
The Cocktail Analysis' philosophy has arrived to our new office in Mexico. The same as in Spain, we mix market research techniques (focus groups, ethnography, quantitative surveys...) and traditional user experience tools (card sorting, usability tests, eye tracking...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums...). All of this in order to find the best insights for our clients.
The Cocktail Analysis Mexico
Avenida Sonora 166, Hipódromo, Cuauhtémoc, 06100 Ciudad de México, DF, Mexico
+52 55 3574 8834 andrea.garcia(at)tcanalysis.com tcanalysis.com
Brazil
Try Consultoria e Pesquisas started out in 2003 doing usability and user research and evolved to prototyping and interaction design. We are pioneers in the Brazilian market, having delivered more than 300 projects so far. We have clients in a very diverse range of industries and we are quite proud of the fact that many keep coming back for more. We believe that good products are those which grant good experiences and good experiences are those in which pleasure is greater than effort.
Try Consultoria
Avenida Brigadeiro Faria Lima, 2954, São Paulo, Brasil
+55 11 3078.8201 atendimento(at)try.com.br try.com.br
Argentina
Inter-Cultura is a UX consultancy firm based in Buenos Aires, the Latin American capital of design. We help organizations in the design of human-centered services, products and strategies. We assist organizations in all stages of their projects with our services of research, innovation, consultancy and design. Inter-Cultura has gained strong experience through years of teamwork in local and international projects for companies in many different industries, government and NGOs.
Inter-Cultura
Amenábar 3211, Buenos Aires, Argentina
+54 11 4542-8299 info(at)inter-cultura.com www.inter-cultura.com
Canada
If Interpix ruled the world, a commitment to usability would be in every company's mission statement. For 15 years, Interpix has been developing an extensive arsenal of user design tools. We have expertise with a wide variety of products and user domains, and have designed and built usable interfaces for leading financial applications/websites and technology companies around the world. Let us take your customer experience to the promised land of simply useful™.
Interpix Design
1101 Clarkson Rd N, Mississauga ON L5J 2W1, Toronto, Canada
+1 877 346 2998 info(at)interpixdesign.com interpixdesign.com
Columbia
The Cocktail Analysis Colombia
The Cocktail Analysis started working in Colombia by the end of 2012. Although it is the youngest company from the group, our team shares the experience, philosophy and way of working with The Cocktail Analysis Spain and Mexico. This is why we are able to deliver useful and actionable UX research to our clients.
The Cocktail Analysis Colombia
Carrera 11 # nº 81-26, Bogotá - Cundinamarca, Colombia
+57 310 8776790 Viviana.mora(at)the-cocktail.com tcanalysis.com
Europe, Middle East, Africa Members
Germany and Austria
Facit Digital is one of Germany's leading user experience research agencies with more than 12 years of experience with usability testing. We have our own specialized testing facilities in the city center of Munich. Facit Digital offers full-service UX research and consulting for all industries and all kinds of interactive media like classic websites, websites and apps for smartphones and tablet PCs, interactive TV, intranets, hardware, and more.
Facit Digital
Neuhauser Straße 17, 80331 Munich, Germany
+49 89 4613364-0 hallo(at)facit-digital.com facit-digital.com
United Kingdom
RedEye has been working with leading brands and organisations for more than 12 years, providing a full range of UX research services incuding web usability & accessibility testing, IA development and user needs research & analysis. Our Central London offices provide state-of-the art laboratory and viewing facilities for 1:1 and groups research; and as part of RedEye, we also offer fully-integrated web conversion rate optimisation services.
RedEye
26 Grosvenor Gardens, London SW1W0GT, United Kingdom
+44 20 7730 9958 ux(at)redeye.com www.redeye.com
France
Usabilis is a one of only a few user experience consulting companies in France. Since 2002, Usabilis has been assisting software companies in the design of their interactive products. Usabilis provides a full range of user research services and usability testing facilities for the French market.
Usabilis
242 avenue Marx Dormoy, 92120 Montrouge, Paris, France
+33 981 600 705 contact(at)usabilis.com www.usabilis.com
Russia
Usethics is the first Russian company specialized in user experience research and interface design. Since 2001 the company has provided 400+ projects for domestic and international clients. Usethics has experience in different types of user research, from usability testing and one-to-one interviews to focus groups, large online surveys, home visits, etc. Our comfortable and easily accessible lab is located in the heart of Moscow's historical center.
Usethics
11/2a, Armyanskiy pereulok, Moscow, Russia
+7 495 771-00-88 info(at)usethics.ru usethics.ru
Netherlands
Valsplat wants people to experience the joy and ease of great digital products and services. Since 2000 their research and insights have contributed to the design of user friendly websites, games and apps. Valsplat believes it is critical to involve users early on and regularly during design and development, without slowing down the process. They've got everything you need for first class user research: a participant database with over 6,500 real people and two fully equipped labs for testing websites, games and apps, right in the heart of Amsterdam.
Valsplat user experts
Prins Hendrikkade 22, 1012TM Amsterdam, The Netherlands
+31 20 330 5454 info(at)valsplat.com www.valsplat.com
Italy
usertest/lab was founded in 2004 and provides services for the Italian market, both in the area of design and user research. usertest/lab also offers all-inclusive services of development, cunduction and reporting of usability tests, interviews, ethnographic researches and focus groups for the international market.
usertest/lab
Via Rubicone 18, 00198 Rome, Italy
+39 06 84404055 stefano.dominici(at)usertestlab.com usertestlab.com
Turkey
Our formula is UX Consulting + Usability Testing + Training = UXservices. With its experienced user experience consultants and designers, UXservices provides its clients web and mobile site strategy articulation, persona creation, interaction design, information architecture, prototyping and visual design projects. Our systematic approach strengthened with behaviour based user needs research and analysis provides our clients a real life experience of their site before it goes live.
UXservices
Eski Büyükdere Street, GIZ 2000 Plaza No.7, Maslak, Istanbul, Turkey
+90 212 290 76 61 info(at)uxservices.com www.uxservices.com
Spain
Founded in 2006, The Cocktail Analysis is a research agency with a lengthy experience in the field of user research and digital trends. With offices in Spain and Mexico, we mix market research techniques (focus groups, ethnography, quantitative surveys,...) and traditional user experience tools (card sorting, usability tests, eye tracking,...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums,...). All of this in order to find the best insights for our clients. Some of our clients are Google, Microsoft, Yahoo, Samsung, Santander, BBVA or Telefónica.
The Cocktail Analysis
Calle Salamanca 17, 28020 Madrid, Spain
+34 91 567 06 05 info(at)tcanalysis.com tcanalysis.com
Scandinavia
Cresense Ltd, founded in 2001, specializes in fact based service design, user experience and usability consulting. Our service offering includes UX Insight, Design and Strategy. Through our offices and UX laboratories in Finland and Singapore we offer a full scale of UX research services in Scandinavia and South East Asia regions. Our team comprises 30 highly qualified designers and UX experts who have a lot of experience in planning and conducting international UX research and design projects.
Cresense
Vilhonkatu 6 A, 00100 Helsinki, Finland
+358 20 766 9620 info(at)cresense.com www.cresense.com
Belgium
U-sentric is a fresh and dynamic company driven by a heartfelt desire to deliver user experiences that matter. Our primary motivation is the optimistic belief that enhancing the products and experiences we encounter every day can enrich people's lives. Our company was conceived at the Centre for User Experience Research (CUO) of the K.U. Leuven University and is firmly rooted in academic knowledge and well-researched methods and strategies. Since 2007 we've been assisting companies, brands and individuals to create experiences that captivate the hearts and minds of their audience.
U-Sentric
Karel van Lotharingenstraat 4, 3000 Leuven, Belgium
+32 474 68 99 93 hanne(at)u-sentric.com www.u-sentric.com
Baltics
Trinidad Consulting is the first (and largest) UX design and research company in Estonia with partners all over the Baltic region and customers from every industry available. Our team offers a full suite of services ranging from usability design (all devices) and user research to system analysis and project supervision. You can also ask us about AppDynamics and Atlassian products, training sessions, accessibility and ideation services. We provide you with 10 interaction designers, 2 system analysts, and 2 cutting edge usability labs for both one-on-one and group research.
Trinidad Consulting
Teaduspargi 8, 12618, Tallinn, Estonia
+372 63 11 111 trinidad(at)trinidad.ee www.trinidad.ee/
Middle East
RBBi is a specialised UX, Usability research and UI agency based in Dubai. Since 2011 RBBi has taken a challenge to infuse Usability and UX in the Middle East and has carried out projects for domestic and international clients. The team has Certified Usability Analysts and UI specialists on board to help clients and brands with various types of User Research, Usability Testing, one-to-one interviews, UX planning and Service Design. RBBi's solutions range from Web and Mobile site Strategy Articulation, Persona Creation, Interaction Design, Information Architecture, Prototyping to Visual Design.
Red Blue Blur Ideas
3202 Swiss Tower, Jumeirah Lake Towers (JLT), Dubai, UAE
+971 4 454 2608 info(at)rbbideas.com rbbideas.com
Asia Pacific Members
Korea
U2 System was founded in 2002 and is one of Korea's leading user experience research agencies. U2 Systems is an all-around UX consulting firm that provides a vast range of services most notably in user-centered design development and UX research. We design UI for digital products, provide a full range of user research services and usability testing facilities, design GUI and provide ergonomics diagnostic services for the global market. At U2 Systems, we have an interdisciplinary team consisting of seasoned professionals in HCI, ergonomics, information & communication technology, product design, multimedia design and psychology. Through multi-field academic and clinical exchanges and collaborations, we run our HR assets flexibly to suit the characteristics of each project.
U2 System
Sungjee Starwith, 954-6 Kwangyang, Dongan, Anyang, Gyeonggi, 431-060, Korea
+82 31 382 4986 choi2000(at)u2system.co.kr u2system.co.kr
India
UX Labs is an independent division of Indigo Consulting, which specializes in understanding user behavior and needs and converting them into superior user experiences. Our award winning solutions are the result of a user-centric approach, strategic vision and creativity. We have a multidisciplinary team which uses a variety of user research and testing methods to make the leap from customer insights to cutting-edge business solutions. We believe that User Experience is not just about simplicity, but also about innovation and creating the right experience at the right time.
UX Labs
126 Adhyaru Industrial Estate, Sun Mill Compound, Lower Parel Mumbai, MH 400013, India
+91 22 4311 0303 uxperts(at)uxlabs.co.in uxlabs.co.in
China
TANG is a leading experience strategy, design and research firm in China. We provide complete user experience solutions to our clients including user research, interaction design, visual design and user experience evaluation. We have over 60 people working at TANG and many of us have international backgrounds with masters degrees. We have 5 office locations in China with our headquarters in Shanghai. Our key focus is on internet, mobile, and tablet based projects. We provide services for Fortune 500 International and Chinese companies.
Tang Consulting
Suhehui 2A, 1107, Guangfu West Road, Putuo, Shanghai, 200063, China
+86 021 60736555 info(at)tang-consulting.com www.tang-consulting.com
Australia
U1 Group is a fun and dynamic Australian user experience company with more than 10 years on the board. The sole Australian member of UX Fellows, U1 is proud to be at the forefront of both Australian and international UX research and development. Utterly devoted to user experience, U1 knows what it takes to find out exactly what both, businesses and customers need. Featuring a team of specialists in fields ranging from market research to interaction design and psychology, U1 pools the best talent to generate the best results.
U1 Group
Melbourne: 119 Ferrars Street, South Melbourne, VIC, 3205, Australia
Sydney: 26-28 Wentworth Ave, Surry Hills, NSW, 2010, Australia
+61 39684 3470 email(at)u1group.com www.u1group.com
South East Asia
Cresense Ltd, founded in 2001, specializes in fact based service design, user experience and usability consulting. Our service offering includes UX Insight, Design and Strategy. Through our offices and UX laboratories in Finland and Singapore we offer a full scale of UX research services in Scandinavia and South East Asia regions. Our team comprises 30 highly qualified designers and UX experts who have a lot of experience in planning and conducting international UX research and design projects.
Cresense
100 Cecil Street, #10-01/02 The Globe, Singapore 069532
+65 8321 0723 info(at)cresense.com www.cresense.com
Take a look at
UX Fellows Gesture Study
