UX Fellows Member Agencies around the World

Americas

Americas

 
Europe, Middle East, Africa

Europe, Middle East, Africa

 
Asia Pacific

Asia Pacific

 


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Americas Members

 

USA West

gotoresearch

gotoresearch is a lifestyle design and research firm. We combine strategy, branding, usability testing and contextual research to create people-friendly experiences for web, mobile, and product interfaces that integrate with the way people really live. Our user experience professionals utilize the best research methods to achieve client goals and understand the emotions, needs, and behaviors of the audience. We excel at utilizing mixed methods of research including one-on-one usability testing, remote testing, mobile and tablet testing, and contextual field testing to understand people's motivations, needs and desires.


2169 Folsom Street, San Francisco, CA 94110, USA

gotoresearch
2169 Folsom Street, San Francisco, CA 94110, USA
+1 415 864 7007  hello(at)gotoresearch.com  gotoresearch.com



 

USA East

Key Lime Interactive

Key Lime Interactive is a digital user research firm that conducts both qualitative and quantitative research for Fortune 500 companies, mid-to-large design agencies, and government agencies. We make it our business to answer research questions which help a company move the needle in terms of acquisition, convergence, and customer experience differentiation. Our customers tell us that it's easy to design products in your own vision, but moving beyond your own perspective introduces challenge. Key Lime Interactive becomes your lens. We strive to intimately understand your product, we consult with your consumers on a level they can relate to in order to view the world and your offering the way they do. At the end of the day, we excel at blending the two to direct you down the path of innovative, thoughtful, intuitive and consumer-driven solutions.


8750 NW 36th Street, STE 475, Doral, FL 33178, USA

Key Lime Interactive
8750 NW 36th Street, STE 475, Doral, FL 33178, USA
+1 305-809-0555  sales(at)keylimeinteractive.com  keylimeinteractive.com



 

Mexico

The Cocktail Analysis Mexico

The Cocktail Analysis' philosophy has arrived to our new office in Mexico. The same as in Spain, we mix market research techniques (focus groups, ethnography, quantitative surveys...) and traditional user experience tools (card sorting, usability tests, eye tracking...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums...). All of this in order to find the best insights for our clients.


Av. México 99, Hipódromo, Cuauhtémoc, 06170 México, D.F.

The Cocktail Analysis Mexico
Av. México 99, Hipódromo, Cuauhtémoc, 06170 México, D.F.
+52 55 3574 8834  andrea.garcia(at)tcanalysis.com  tcanalysis.com



 

Brazil

Try Consultoria

Try Consultoria e Pesquisas started out in 2003 doing usability and user research and evolved to prototyping and interaction design. We are pioneers in the Brazilian market, having delivered more than 300 projects so far. We have clients in a very diverse range of industries and we are quite proud of the fact that many keep coming back for more. We believe that good products are those which grant good experiences and good experiences are those in which pleasure is greater than effort.


Avenida Brigadeiro Faria Lima, 2954, São Paulo, Brasil

Try Consultoria
Avenida Brigadeiro Faria Lima, 2954, São Paulo, Brasil
+55 11 3078.8201  atendimento(at)try.com.br  try.com.br



 

Argentina

Inter-Cultura

Inter-Cultura is a UX consultancy firm based in Buenos Aires, the Latin American capital of design. We help organizations in the design of human-centered services, products and strategies. We assist organizations in all stages of their projects with our services of research, innovation, consultancy and design. Inter-Cultura has gained strong experience through years of teamwork in local and international projects for companies in many different industries, government and NGOs.


Amenábar 3211, Buenos Aires, Argentina

Inter-Cultura
Amenábar 3211, Buenos Aires, Argentina
+54 11 4542-8299  info(at)inter-cultura.com  www.inter-cultura.com



 

Colombia

The Cocktail Analysis Colombia

The Cocktail Analysis started working in Colombia by the end of 2012. Although it is the youngest company from the group, our team shares the experience, philosophy and way of working with The Cocktail Analysis Spain and Mexico. This is why we are able to deliver useful and actionable UX research to our clients.


Carrera 11 # nº 81-26, Bogotá - Cundinamarca, Colombia

The Cocktail Analysis Colombia
Carrera 11 # nº 81-26, Bogotá - Cundinamarca, Colombia
+57 310 8776790  silvia.crespo(at)the-cocktail.com  tcanalysis.com




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Europe, Middle East, Africa Members

 

Germany, Austria

Facit Digital

Facit Digital is one of Germany's leading user experience research agencies with more than 15 years of experience. We have our own specialized UX test facilities in the city center of Munich. Facit Digital offers full-service UX research and consulting for all industries and all kinds of devices. Our quant and qual UX tools cover the entire lifecycle of digital media.


Augustenstr. 24, 80333 Munich, Germany

Facit Digital
Augustenstr. 24, 80333 Munich, Germany
+49 89 740 420 555 0  hallo(at)facit-digital.com  facit-digital.com



 

Switzerland

Uservalue

Uservalue is a user research and user experience consultancy located in Switzerland. It is led by two partners with more than 20 years of combined experience. Uservalue provides the expertise to understand your users and transform your digital interfaces. We do that through a customer-tailored approach including user research, usability & user experience consulting and project assistance. Research is conducted with our state of the art mobile Lab in leading facilities in Lausanne and Geneva, or any other location in Switzerland in order to best suit our customers' needs.


Y-Parc Swiss Technopole, Rue Galilée 4, 1400 Yverdon-les-Bains, Switzerland

Uservalue
Y-Parc Swiss Technopole, Rue Galilée 4, 1400 Yverdon-les-Bains, Switzerland
+41 24 552 04 00  contact(at)uservalue.ch  www.uservalue.ch



 

United Kingdom

RedEye

RedEye has been working with leading brands and organisations for more than 12 years, providing a full range of UX research services incuding web usability & accessibility testing, IA development and user needs research & analysis. Our Central London offices provide state-of-the art laboratory and viewing facilities for 1:1 and groups research; and as part of RedEye, we also offer fully-integrated web conversion rate optimisation services.


26 Grosvenor Gardens, London SW1W0GT, United Kingdom

RedEye
26 Grosvenor Gardens, London SW1W0GT, United Kingdom
+44 20 7730 9958  ux(at)redeye.com  www.redeye.com



 

France

Usabilis

Usabilis is a one of only a few user experience consulting companies in France. Since 2002, Usabilis has been assisting software companies in the design of their interactive products. Usabilis provides a full range of user research services and usability testing facilities for the French market.


18 rue de Saisset, 92120 Montrouge, Paris, France

Usabilis
18 rue de Saisset, 92120 Montrouge, Paris, France
+33 981 600 705  contact(at)usabilis.com  www.usabilis.com



 

Russia

Usethics

Usethics is the first Russian company specialized in user experience research and interface design. Since 2001 the company has provided 400+ projects for domestic and international clients. Usethics has experience in different types of user research, from usability testing and one-to-one interviews to focus groups, large online surveys, home visits, etc. Our comfortable and easily accessible lab is located in the heart of Moscow's historical center.


11/2a, Armyanskiy pereulok, Moscow, Russia

Usethics
11/2a, Armyanskiy pereulok, Moscow, Russia
+7 495 771-00-88  info(at)usethics.ru  usethics.ru



 

Netherlands

Valsplat user experts

Valsplat wants people to experience the joy and ease of great digital products and services. Since 2000 their research and insights have contributed to the design of user friendly websites, games and apps. Valsplat believes it is critical to involve users early on and regularly during design and development, without slowing down the process. They've got everything you need for first class user research: a participant database with over 6,500 real people and two fully equipped labs for testing websites, games and apps, right in the heart of Amsterdam.


Prins Hendrikkade 22, 1012TM Amsterdam, The Netherlands

Valsplat user experts
Prins Hendrikkade 22, 1012TM Amsterdam, The Netherlands
+31 20 330 5454  hello(at)valsplat.nl  www.valsplat.com



 

Italy

usertest/lab

usertest/lab was founded in 2004 and provides services for the Italian market, both in the area of design and user research. usertest/lab also offers all-inclusive services of development, cunduction and reporting of usability tests, interviews, ethnographic researches and focus groups for the international market.


Via Salaria 292, 00199 Roma, Italy

usertest/lab
Via Salaria 292, 00199 Roma, Italy
+39 06 84404055  stefano.dominici(at)usertestlab.com  usertestlab.com



 

Spain

The Cocktail Analysis

Founded in 2006, The Cocktail Analysis is a research agency with a lengthy experience in the field of user research and digital trends. With offices in Spain and Mexico, we mix market research techniques (focus groups, ethnography, quantitative surveys,...) and traditional user experience tools (card sorting, usability tests, eye tracking,...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums,...). All of this in order to find the best insights for our clients. Some of our clients are Google, Microsoft, Yahoo, Samsung, Santander, BBVA or Telefónica.


Calle Salamanca 17, 28020 Madrid, Spain

The Cocktail Analysis
Calle Salamanca 17, 28020 Madrid, Spain
+34 91 567 06 05  info(at)tcanalysis.com  tcanalysis.com



 

Finland and Scandinavia

Ixonos

At Ixonos we help our customers Discover, Design and Deliver user experiences that change the world. We are a creative company at the crossroad of user insight, business, design and technology. Through our offices and UX laboratories in e.g. Finland and Singapore we offer a full scale of UX research services in Scandinavia and South East Asia regions. Our team comprises of 50 highly qualified researchers, designers and UX experts who have a lot of experience in planning and conducting international UX research and design projects.


Hitsaajankatu 24, P.O. Box 284, 00811 Helsinki, Finland

Ixonos
Hitsaajankatu 24, P.O. Box 284, 00811 Helsinki, Finland
+358 424 2231  uxf(at)ixonos.com  www.ixonos.com



 

Baltics

Trinidad Consulting

Trinidad Consulting is the first and largest UX design and research company in Estonia, having delivered more than 500 projects so far. We offer a full range of services from UX and service design to user research, system analysis and project supervision. We currently have 20 people in our team and are constantly growing. In our office you will find 2 usability labs and everything required for doing user testing on various mobile and desktop devices.


Teaduspargi 8, 12618, Tallinn, Estonia

Trinidad Consulting
Teaduspargi 8, 12618, Tallinn, Estonia
+372 63 11 111  trinidad(at)trinidad.ee  www.trinidad.ee/



 

Poland

UseLab

UseLab is a strategic design company focused in creating unique crosschannel experiences across all touchpoints of contact with the brand. Based on user research we design products and services, friendly to people (service design). We create Customer experience. Our team consists of leaders in the field of Design Innovation, Customer and User Experience Research as well as Strategy. We have completed projects in 19 countries around the world within the last eight years. We specialize in the fields of finance, insurance, information technology and medicine.


Ul. Finlandzka 10, 03-903 Warsaw, Poland

UseLab
Ul. Finlandzka 10, 03-903 Warsaw, Poland
+48 22 863 20 71  contact(at)uselab.pl  www.uselab.pl



 

Turkey

Userspots

Userspots is a user experience company which was founded in 2009. Userspots uses UX Research methodologies to investigate your customers needs, motivations and limitations in order to create customer journey maps and design web experiences. Userspots optimises your website with usability tests and research data oriented design processes.


Sultan Selim Mah., Kagithane, 4 Levent, Istanbul, Turkey

Userspots
Sultan Selim Mah., Kagithane, 4 Levent, Istanbul, Turkey
+90212 272 7766  info(at)userspots.com  www.userspots.com/en/




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Asia Pacific Members

 

Korea

U2 System

U2 System was founded in 2002 and is one of Korea's leading user experience research agencies. U2 Systems is an all-around UX consulting firm that provides a vast range of services most notably in user-centered design development and UX research. We design UI for digital products, provide a full range of user research services and usability testing facilities, design GUI and provide ergonomics diagnostic services for the global market. At U2 System, we have an interdisciplinary team consisting of seasoned professionals in HCI, ergonomics, information & communication technology, product design, multimedia design and psychology. Through multi-field academic and clinical exchanges and collaborations, we run our HR assets flexibly to suit the characteristics of each project.


Gangnam-gu, Nonhyeon-ro 87-gil, Seoul, South Korea

U2 System
4F HB Tower 25, Gangnam-gu, Nonhyeon-ro 87-gil, Seoul, Korea
+82 2 421 4986  choi2000(at)u2system.co.kr  u2system.co.kr



 

India

UX Labs

UX Labs is an independent division of Indigo Consulting, which specializes in understanding user behavior and needs and converting them into superior user experiences. Our award winning solutions are the result of a user-centric approach, strategic vision and creativity. We have a multidisciplinary team which uses a variety of user research and testing methods to make the leap from customer insights to cutting-edge business solutions. We believe that User Experience is not just about simplicity, but also about innovation and creating the right experience at the right time.


36-A, Big Apple, Dr Shirodkar Road, Parel, Mumbai 400012, India

UX Labs
36-A, Big Apple, Dr Shirodkar Road, Parel, Mumbai 400012, India
+91 22 4311 0303  uxperts(at)uxlabs.co.in  uxlabs.co.in



 

Australia

U1 Group

U1 Group is a fun and dynamic Australian user experience company with more than 10 years on the board. The sole Australian member of UX Fellows, U1 is proud to be at the forefront of both Australian and international UX research and development. Utterly devoted to user experience, U1 knows what it takes to find out exactly what both, businesses and customers need. Featuring a team of specialists in fields ranging from market research to interaction design and psychology, U1 pools the best talent to generate the best results.


26-28 Wentworth Ave, Surry Hills, NSW, 2010, Australia

U1 Group
Melbourne: 119 Ferrars Street, South Melbourne, VIC, 3205, Australia
Sydney: 26-28 Wentworth Ave, Surry Hills, NSW, 2010, Australia

+61 39684 3470  email(at)u1group.com  www.u1group.com



 

South East Asia

Ixonos

At Ixonos we help our customers Discover, Design and Deliver user experiences that change the world. We are a creative company at the crossroad of user insight, business, design and technology. Through our offices and UX laboratories in e.g. Finland and Singapore we offer a full scale of UX research services in Scandinavia and South East Asia regions. Our team comprises of 50 highly qualified researchers, designers and UX experts who have a lot of experience in planning and conducting international UX research and design projects.


100 Cecil Street, #10-01/02 The Globe, Singapore 069532

Ixonos
100 Cecil Street, #10-01/02 The Globe, Singapore 069532
+65 8321 0723  uxf(at)ixonos.com  www.ixonos.com



 

Japan

GPScale

GPScale is an independent usability research and strategy consultancy based in Tokyo. We work in the areas of websites, mobile applications, and other digital products and services. Our solutions are based on established website usability and survey techniques combined with the application of new technologies. We offer a range of proprietary and custom solutions based on qualitative and quantitative research methods, to fit a range of client needs. We are a fully bilingual agency and regularly work with both Japanese and international clients.


Tomigaya, Shibuya, Tokyo 151-0063, Japan

GPScale
4F Sunpark Building 1-52-7 Tomigaya, Shibuya, Tokyo 151-0063, Japan
+81 3 5452 1222  infogp(at)gpscale.com  www.gpscale.com



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