gotoresearch is a lifestyle design and research firm. We combine strategy, branding, usability testing and contextual research to create people-friendly experiences for web, mobile, and product interfaces that integrate with the way people really live. Our user experience professionals utilize the best research methods to achieve client goals and understand the emotions, needs, and behaviors of the audience. We excel at utilizing mixed methods of research including one-on-one usability testing, remote testing, mobile and tablet testing, and contextual field testing to understand people's motivations, needs and desires.
Key Lime Interactive is a digital user research firm that conducts both qualitative and quantitative research for Fortune 500 companies, mid-to-large design agencies, and government agencies. We make it our business to answer research questions which help a company move the needle in terms of acquisition, convergence, and customer experience differentiation. Our customers tell us that it's easy to design products in your own vision, but moving beyond your own perspective introduces challenge. Key Lime Interactive becomes your lens. We strive to intimately understand your product, we consult with your consumers on a level they can relate to in order to view the world and your offering the way they do. At the end of the day, we excel at blending the two to direct you down the path of innovative, thoughtful, intuitive and consumer-driven solutions.
The Cocktail Analysis' philosophy has arrived to our new office in Mexico. The same as in Spain, we mix market research techniques (focus groups, ethnography, quantitative surveys...) and traditional user experience tools (card sorting, usability tests, eye tracking...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums...). All of this in order to find the best insights for our clients.
Try Consultoria e Pesquisas started out in 2003 doing usability and user research and evolved to prototyping and interaction design. We are pioneers in the Brazilian market, having delivered more than 300 projects so far. We have clients in a very diverse range of industries and we are quite proud of the fact that many keep coming back for more. We believe that good products are those which grant good experiences and good experiences are those in which pleasure is greater than effort.
Inter-Cultura is a UX consultancy firm based in Buenos Aires, the Latin American capital of design. We help organizations in the design of human-centered services, products and strategies. We assist organizations in all stages of their projects with our services of research, innovation, consultancy and design. Inter-Cultura has gained strong experience through years of teamwork in local and international projects for companies in many different industries, government and NGOs.
The Cocktail Analysis started working in Colombia by the end of 2012. Although it is the youngest company from the group, our team shares the experience, philosophy and way of working with The Cocktail Analysis Spain and Mexico. This is why we are able to deliver useful and actionable UX research to our clients.
Europe, Middle East, Africa Members
Facit Digital is one of Germany's leading user experience research agencies with more than 15 years of experience. We have our own specialized UX test facilities in the city center of Munich. Facit Digital offers full-service UX research and consulting for all industries and all kinds of devices. Our quant and qual UX tools cover the entire lifecycle of digital media.
Uservalue is a user research and user experience consultancy located in Switzerland. It is led by two partners with more than 20 years of combined experience. Uservalue provides the expertise to understand your users and transform your digital interfaces. We do that through a customer-tailored approach including user research, usability & user experience consulting and project assistance. Research is conducted with our state of the art mobile Lab in leading facilities in Lausanne and Geneva, or any other location in Switzerland in order to best suit our customers' needs.
RedEye has been working with leading brands and organisations for more than 12 years, providing a full range of UX research services incuding web usability & accessibility testing, IA development and user needs research & analysis. Our Central London offices provide state-of-the art laboratory and viewing facilities for 1:1 and groups research; and as part of RedEye, we also offer fully-integrated web conversion rate optimisation services.
Usabilis is a one of only a few user experience consulting companies in France. Since 2002, Usabilis has been assisting software companies in the design of their interactive products. Usabilis provides a full range of user research services and usability testing facilities for the French market.
Usethics is the first Russian company specialized in user experience research and interface design. Since 2001 the company has provided 400+ projects for domestic and international clients. Usethics has experience in different types of user research, from usability testing and one-to-one interviews to focus groups, large online surveys, home visits, etc. Our comfortable and easily accessible lab is located in the heart of Moscow's historical center.
Happy Labs offers the possibility for teams and organizations to test their own ideas or digital products. All without the hassle or a major investment. Everything will be taken care of, from setting up the equipment, like eyetracking, livestreams and devices, to recruiting the participants. Happy labs can also provide you with an experienced moderator, translator or note-taker. We make sure you can focus on your research. All you have to do is show up and walk away with valuable insights.
usertest/lab was founded in 2004 and provides services for the Italian market, both in the area of design and user research. usertest/lab also offers all-inclusive services of development, cunduction and reporting of usability tests, interviews, ethnographic researches and focus groups for the international market.
Founded in 2006, The Cocktail Analysis is a research agency with a lengthy experience in the field of user research and digital trends. With offices in Spain and Mexico, we mix market research techniques (focus groups, ethnography, quantitative surveys,...) and traditional user experience tools (card sorting, usability tests, eye tracking,...) whilst investing heavily on methodological innovation (co-creation, mobile surveys, online forums,...). All of this in order to find the best insights for our clients. Some of our clients are Google, Microsoft, Yahoo, Samsung, Santander, BBVA or Telefónica.
At Digitalist we help our customers discover, design and deliver user experiences that change the world. We are a creative company at the crossroad of user insight, business, design and technology. Through our offices and UX laboratories in e.g. Finland and Sweden we offer a full scale of UX research services in Scandinavia. Our team comprises of 50 highly qualified researchers, designers and UX experts who have a lot of experience in planning and conducting international UX research and design projects.
Trinidad Wiseman is the first and largest UX design and research company in Estonia, having delivered more than 500 projects so far. We offer a full range of services from UX and service design to user research, system analysis and project supervision. We currently have 20 people in our team and are constantly growing. In our office you will find 2 usability labs and everything required for doing user testing on various mobile and desktop devices.
Userspots is a user experience company which was founded in 2009. Userspots uses UX Research methodologies to investigate your customers needs, motivations and limitations in order to create customer journey maps and design web experiences. Userspots optimises your website with usability tests and research data oriented design processes.
Asia Pacific Members
U2 System was founded in 2002 and is one of Korea's leading user experience research agencies. U2 Systems is an all-around UX consulting firm that provides a vast range of services most notably in user-centered design development and UX research. We design UI for digital products, provide a full range of user research services and usability testing facilities, design GUI and provide ergonomics diagnostic services for the global market. At U2 System, we have an interdisciplinary team consisting of seasoned professionals in HCI, ergonomics, information & communication technology, product design, multimedia design and psychology. Through multi-field academic and clinical exchanges and collaborations, we run our HR assets flexibly to suit the characteristics of each project.
UX Labs is an independent division of Indigo Consulting, which specializes in understanding user behavior and needs and converting them into superior user experiences. Our award winning solutions are the result of a user-centric approach, strategic vision and creativity. We have a multidisciplinary team which uses a variety of user research and testing methods to make the leap from customer insights to cutting-edge business solutions. We believe that User Experience is not just about simplicity, but also about innovation and creating the right experience at the right time.
U1 Group is Australia’s longest-standing experience research and strategy consultancy. From humble beginnings in 2001 as a usability testing company, our services and capabilities have grown to reflect the diversity of challenges faced by those making experience design decisions – in the digital world and beyond. We have an unwavering focus on evidence. Research is in our DNA. We use insight derived from rigorous research to enable clients to achieve their goals at every stage of product & service development, from discovery to delivery. At U1 Group, our purpose is to empower you with the perspective and understanding required to deliver the best possible customer experience.
GPScale is an independent usability research and strategy consultancy based in Tokyo. We work in the areas of websites, mobile applications, and other digital products and services. Our solutions are based on established website usability and survey techniques combined with the application of new technologies. We offer a range of proprietary and custom solutions based on qualitative and quantitative research methods, to fit a range of client needs. We are a fully bilingual agency and regularly work with both Japanese and international clients.
UX Consulting is a user experience research and design firm. We conduct ethnography research, UX audits and usability studies as part of our experience design process. Our goal is to provide expertise and support to organisations with good human ethics and sustainable business practices to create meaningful, valuable products and services.
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